Operations, Strategy & Business Administration Intern

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Job Number: JOB00010
Job Name: Operations, Strategy & Business Administration Intern
Job Description: The Operations, Service and Sales intern will work in a variety of operational roles, including strategic planning, finance, operations, analytics, inside sales support, and service case support. Daily customer facing work in our Salesforce environment manning live case support, chat, phone and email.
Job Requirements: Assist in adapting current operations systems to optimize efficiency Weekly report preparation of analytics & KPI's in Google Analytics, Salesforce & Aha! Daily monitoring of Salesforce service console & providing support for customers through various channels Assist in developing training documents for both internal and external clients Workplace analysis and organization Process flow analysis Operational GAP analysis - paperwork, process, training, etc. Creation of Salesforce reports and dashboards Create organizational structure and document processes
Industry: Sales;Operations;Service
Job Type: New
Work Hours: Normal Business Hours
City: Chicago
State: IL
Country: United States
Date Posted: Tue Feb 26 00:00:00 GMT 2019

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