||Operations, Strategy & Business Administration Intern
||The Operations, Service and Sales intern will work in a variety of operational roles, including strategic planning, finance, operations, analytics, inside sales support, and service case support. Daily customer facing work in our Salesforce environment manning live case support, chat, phone and email.
||Assist in adapting current operations systems to optimize efficiency
Weekly report preparation of analytics & KPI's in Google Analytics, Salesforce & Aha!
Daily monitoring of Salesforce service console & providing support for customers through various channels
Assist in developing training documents for both internal and external clients
Workplace analysis and organization
Process flow analysis
Operational GAP analysis - paperwork, process, training, etc.
Creation of Salesforce reports and dashboards
Create organizational structure and document processes
||Normal Business Hours
||Tue Feb 26 00:00:00 GMT 2019